Brite Blinds

Hi Farid,

I wanted to thank you and the fellow who installed our blind. It looks wonderful and I really appreciate you taking the time to  meet with us around the project and following through so quickly.

We have sent a cheque to Brite Blinds and you should be receiving it shortly. 

I would like to submit a "kudo" to Brite Blinds of #1, 3051 Underhill Ave, Burnaby. More specific (although I did not get her name) the wonderful lady at the front counter.

Not only was she knowledgeable & congenial, she offered several alternatives to our window dressing "dilemma" and ultimately arranged to have custom-made valence that once delivered and installed was exactly what we had hoped for.

The entire process was an uncomplicated pleasure. What a treat!

I firmly believe good service should be acknowledged!

We would like to thank each and every one of you who provide us with the service and delivery times that are always the best in the industry. When we need a rush job you are always there quicker than we requested, when we need parts they are there next day. Customer service always has an answer to our issues and our blinds are made correct as you would expect of a custom blind.

Again, thank you for always doing your best.

We chose Brite Blinds because of their quick quotation, the best price, and the fastest lead time until installation. We were very happy with the product and the service. (I thought I'd give you a summary first, since this ended up being so long.)

Of the few Roller Shades sellers I found online, Brite Blinds had the most comprehensive Quote form. It required having to know the size of your windows, but I had measured them already, so I liked not having to wait for a guy to come to get the quote. The quote was emailed back to me within the afternoon! (The other companies had a basic "we'll call you" form, so I had to wait for their phone call.)

They also offer an option of (a) product only, (b) product delivered, (c) product installed. We got it installed.

The Sales guy was knowledgeable, and came to our old location to show us samples of the fabrics we could choose. It took him some time to find samples of fascias/valances to show us photos of, though. I was surprised that they don't keep samples of those. But everything is made locally in Burnaby, so I guess he took pictures of ones that came off the press(?). He came to the location we were ordering the blinds for, and professionally measured before making the purchase order official.

But "official" was just us saying "yes". They didn't make us sign a work estimate or make a down payment. I was surprised by that, since they are custom made to our windows' dimensions in the fabric and colour we specified.

Another person called me to arrange the installation appointment. I could tell she is also experienced in the business, since I casually mentioned something about security technicians, and it immediately occurred to her to ask if there are any new bars or anything installed by the windows since their salesperson measured.

The installation guys were pleasant, too. three of the aluminum fascias were a bit too long to fit, but they came back the next day, as promised. They brought the invoice with them on the installation date, and we paid by Visa. Easy. They mailed us the receipt later.

Hi Farid: Ken installed my roller shades this morning and they look great! He did a really nice job. Many thanks - I'll be coming back to you for more when I return from my trip in the autumn.  In the meantime my house sitter will get the benefit of the shades that I have put off for almost three years! Cheers, Michael